Here's when your bins will be emptied and other council services will operate across Lancaster and Morecambe over Christmas and New Year

There will be a number of changes to the availability of council services and facilities this Christmas.
Your bin collection day may have changed over the Christmas period.Your bin collection day may have changed over the Christmas period.
Your bin collection day may have changed over the Christmas period.

Community hub

If you, a neighbour, family member or friend are struggling over Christmas for food or are feeling lonely, the city council's Community Hub will be open every day except Christmas Day, Boxing Day and New Year’s Day

Call 01524 582000 or email [email protected] and they will support you and direct you to the help you need.

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The community hub phonelines are open over the Christmas period as follows:

Thursday 24th December 2020: 8am-3pm

Friday 25th December 2020: Closed

Saturday 26th December 2020: Closed

Sunday 27th December 2020: 10am – 3pm

Monday 28th December 2020: 10am – 3pm

Tuesday 29th December 2020: 8am -6pm

Wednesday 30th December 2020: 8am – 6pm

Thursday 31st December 2020: 8am -3pm

Friday 1st January 2021: Closed

Saturday 2nd January 2021: 10am -3pm

Sunday 3rd January 2021: 10am -3pm

Meanwhile, the Customer Services Centre and other services will close at 3pm on Christmas Eve and re-open at 9am on Tuesday, December 29.

The phone lines will also be closed on New Year’s Day and will re-open at 9am on January 4.

Markets

Festive opening times for the Charter Market and Assembly Rooms Emporium in Lancaster and Festival Market in Morecambe can be found at www.lancaster.gov.uk/markets

Salt Ayre Leisure Centre

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Salt Ayre Leisure Centre will close for Christmas at 2pm on Christmas Eve and reopen at 6am on Tuesday, December 29. The centre will close for New Year at 2pm on New Year’s Eve and re-open at 8am on Saturday, January 2.

For more information on timetables, visit www.lancaster.gov.uk/saltayre

Christmas waste and recycling collections

Don’t forget to check your collection calendar as there will be changes over the Christmas period to your normal waste and recycling collection days.

There will be no collections on Christmas Day, Boxing Day and New Year’s Day.

Normal Collection Dates

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Monday, December 21 - will now be collected on Saturday December 19

Tuesday, December 22 - will now be collected on Monday, December 21

Wednesday, December 23 - will now be collected on Tuesday, December 22

Thursday, December 24 - will now be collected on Wednesday, December 23

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Friday, December 25 - will now be collected on Thursday, December 24

Monday, December 28 to Thursday, December 31 - no Change

Friday, January 1 - will now be collected on Saturday, January 2

If in doubt you’ll find a copy of your recycling calendar at www.lancaster.gov.uk/bins

Christmas Tree Recycling Collections

For a small donation to St John’s Hospice, you can have your real Christmas trees collected from your doorstep by hospice volunteers in the new year.

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For more information or to book yourself a collection, visit www.sjhospice.org.uk/recycletrees, or call 01524 382538 during office hours.

Large Bulky Items

For large bulky household items, residents should call customer services to arrange a collection, telephone 01524 582491. For more information on Bulky Matters collection service, visit www.lancaster.gov.uk/bulkymatters

Alternatively you can call upon recycling and reuse charity Freegle which offers a free internet-based service where people can give away and ask for things that would otherwise be thrown away. Visit www.ilovefreegle.org) for more information.Batteries

Christmas wouldn’t be Christmas without needing larger than normal supplies of batteries, so the council is urging everyone this year to depose of their used batteries in the bins provided at most major supermarkets and shops in the area.

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For more information and top tips for recycling as much as possible over the festive season, visit {https://www.recyclenow.com/what-to-do-with/christmas-decorations-and-packaging

Trade waste collection service

There will also be changes to the commercial waste and collection service over the Christmas and New Year period. For more information visit www.lancaster.gov.uk/tradewaste

Suspension of garden waste collections

Residents in the Lancaster district who have subscribed to the council’s garden waste collection service are reminded that collections will be suspended over the winter months in what is traditionally the quietest time for gardeners.

There will be no collections of garden waste from Monday, December 14 until collections resume on Monday, January 25 2021. During this time, people are being encouraged to either compost the green waste which may accumulate over this period or dispose of it at a local recycling centre.

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However, people who wish to subscribe to the garden waste collection service provided by the council from Monday, April 1 2021, will be able to do so from February at a cost of £40 per green bin. There will be no increase in fees for this collections service for 2021/22.