Survey of chemo patients says they are satisfied with service

Latest news.
Latest news.

A survey of patients undergoing chemotherapy at hospitals operated by University Hospitals of Morecambe Bay NHS Foundation Trust has shown them to be satisfied with the service offered.

One hundred percent of patients rated the service as good or better – with 97% saying the service was very good or excellent.

The survey was conducted by Quality Health nationally and when broken down local patients said their service was responsive to their needs.

The Trust performed as well as – or better than average – in 46 of the 52 questions asked in the survey.

Andrew Higham, Clinical Director, Elective Medicine, at the Trust said: “We’re delighted that the results show patients receiving such a positive experience with us.

“Our challenge is now to use the information to ensure that we continually improve the service we offer to our patients.”

Juliet Walters, Chief Operating Officer for the Trust, said: “This is an extremely creditable set of results.”