Deaf or hard of hearing need rightNHS support

The call comes as a review by NHS England published Friday July 21 found that almost a year since the Accessible Information Standard became law, more than half of patients who responded to a survey have not noticed any improvement in getting accessible 
information or communication support from NHS services.

The Standard, which was put into force on August 1 2016, requires all publicly funded health and adult social care organisations to meet the communication needs of people with a
disability, impairment or sensory loss, including the one in six people living with hearing loss and deafness.

The review found that more than two-thirds of patients had not been asked about their information and communication needs by NHS services over the last six months.

Almost a third of patients also reported that they do not usually get or have never received the communication support they need from NHS services.

To see the full report, please visit: www.england.nhs.uk/accessibleinfo