Carnforth company takes top trophy at Red Rose Awards 2023

WCF Fuels North West were thrilled to walk away with the Customer Service trophy at the Red Rose Awards 2023 held at the Winter Gardens in Blackpool.

Judges commented on the Warton Road company’s overwhelming passion and enthusiasm for its customers and business. They also remarked on the dedication in ensuring that they provide the best customer service possible through many different avenues from innovation and training, to communication and care.

Gemma Hogg, General Manager, said: “It’s an honour to win such a prestigious award – the award is very important to us as we put our customers at the heart of everything we do. My team have worked incredibly hard to achieve this and I could not be more proud of them.

"To win a Customer Service award especially during the last year and the unprecedented movements in fuel prices makes us even more proud.

"It was our first time at the ceremony and entering the awards and it was clear to recognise that it does provide the best possible platform to promote success and encourage inter-trading across the country. We will certainly be back!’

The Carnforth-based company, with depots in Leyland and Hawkshead, supplies fuels to customers across the North West.

It has had a successful last 12 months growing in size due to increased demand and customer satisfaction, taking on two apprentices in 2022.

WCF also has a strong presence in the community supporting numerous local events, from carnivals to attending county, agricultural and auction shows. They sponsor local sporting Clubs and events, including Carnforth Rangers.