Bosses tight-lipped over refunds

THE VISITOR put several questions to Total Fitness which remain unanswered.

We asked:Many people have contacted us to say they do not find the alternatives of joining another Total Fitness branch or VVV in Hest Bank to be acceptable as there are extra travel costs with both and they say VVV has a smaller swimming pool and gym. What is your view on this?

Members have said they want their money back. Can they have their money back or don’t you have the money to pay them?

See The Visitor (23-03-11) for full story.